We aim to offer the best quality for the lowest prices. To help us achieve this, we encourage you to check the descriptions and/or contact customer service before buying any products.

Returning Products:

• Products should not be in used condition and returned in their original packaging.
• Claims should be made within two weeks (14 days) of receiving the product.
• Due to hygienic reasons and Health Canada guidelines, certain products may not be returned. Please email our customer service team at epicsavesinfo@gmail.com if you may be unsure.
• If you are not satisfied with your product, please contact our customer service team at info@epicsaves.com and we will try our best to resolve your concerns.
• If the issue is not resolved, we will email the "Return Label" on your registered email address. 
• Once we receive the product, we will happily replace or refund as requested.
• Some items come with a manufacturer's warranty. In this case, you will have to contact them directly. For any concerns related to contacting the manufacturer, please reach out to our customer service team at epicsavesinfo@gmail.com and we will be happy to guide you.

Please send the product through the same carrier and keep the tracking number for your record.