Cancelling an Order

Cancelling an order is a simple process. You can cancel your order under My Account > Orders until it is being prepared for shipment.

Partial Cancellation

Occasionally, you may need to cancel part of an order with multiple items. For partial cancellations, please contact us at and one of our team members will cancel the item(s) not required.

Refund for Cancelled Order

When a cancellation request is issued, it takes minutes to process the refund on to the buyer's credit/debit card. However, it may take 5-7 days for the relevant sum to appear on the statement.

Cancellation Charges

There are no cancellation charges if the order is cancelled before being shipped.